????I had an exceptional experience with Shahzad, the teller at this branch. He went above and beyond to ensure my transactions were handled smoothly, demonstrating efficiency, professionalism, and a genuine commitment to customer satisfaction. What truly impressed me was his warm and friendly demeanor, making the entire experience enjoyable. Shahzad's attention to detail, positive attitude, and outstanding customer service made my visit memorable. I highly recommend him .Lire plus
I had an excellent experience at TD Bank (5200 Yong Street), thanks to the incredibly friendly and helpful staff especially Fatima and Alice. They patiently answered all my questions and provided clear guidance, making the entire process smooth and stress-free. I truly appreciate their help and will definitely be returning to this branch. Thanks Fatima & Alice!Lire plus
The tellers and managers are courteous and resourceful. In particular tellers named Gagan and Surya are especially patient and well mannered. They had addressed my needs promptly and effectively. Lire plus
there is a young man Fabrizio who works at this branch and I would like to acknowledge his exceptional manner while serving clients....personable...attentive and charming...i would think he may find himself as a bank manager if not a position where his skills will be showcased...
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I have had nothing but the best attention when I do my banking at Leslie and Lakeshore branch. Anurag was serving me as I had lost my debit card. He inquired why I don't use on line banking. Being a senior I am afraid to do anything new. He proceeded to show me how easy it was and got me started. He was so kind and patient and determined to teach me. He even helped me with an e transfer. This is my 3rd review of this bank. Always willing to help and walk away feeling I have learned something. Lire plus
I love TD Bank. My experience is even lovelier with the exceptional customer service provided by Gail at the Maple Branch (Vaughan). She is just extraordinary! I am always surprised by how she will assist even when you are there for other things. She is a TRUE BEACON for TD. Thank you, Gail. Lire plus
Guys, let me just get straight to the point.
Great people can transform any experience.
In the past I had a ton of negative experiences with banks, and when I was embarassed, sad, and down-and-out the gang at Bank Of Montreal Bay + College were like angels to me.
They believed in me, they got me back on my feet even when it looked like all the "rules" were against me. Essie, welcomed me in and put me in touch with my rep, John.
John heard my story, listened really well, and I felt understood, and when he went to Jessica (the oh-so-fantastic manager) to get approval for me, he really went to bat for me.
Since then I've had incredible help when I lost my card (twice!) and when some scammer-ATM tried to get my PIN, from Grace, Clea, Miles, Lui (sp?) and more.
I'm so thrilled with my experience with this particular branch, that I travelled a 2hr commute, just to keep it as my home branch, when I moved away temporarily.
Do banks get reviews like this often? I don't know, but I know what I feel and my experience, and I felt compelled to share.
Thanks for putting a personal, caring touch into banking, guys.Lire plus
I was there last week, got the excellent service by name is Catharine, she is so nice and professional, very patient, that was my first time there cause of it is little bit far from my house, but it is very good experience for me, definitely I will come again!Lire plus
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