The guy in electronics is awesome. I bought an expensive Magellan GPS backup camera and GPS, but the GPS thought it was in California. The electronics head took it outside, reprogrammed it and it worked. I find the staff very friendly and helpful.Lire plus
Thank you Vince for a most enlightening view into the new world of appliances!! You fixed my dryer and fridge with ease and most of all, honesty!! That is huge in today's world!! You have my total recommendation for your service. I would buy any used appliances from you as I am for certain that I will get, not only a great deal but that you stand behind your product!! Well done T&D alliance. I'm for sure a repeat customer!!Lire plus
I called yesterday checking to see if there was an item in the store before making the trip to the store and before I could finish my explanation I was rudely cut off twice. I called a third time and was able to get help from someone who sounded more mature. The first two employees sounded younger. I did complain to the third person who was more courteous and customer friendly. However, my instore experience was great. Lire plus
Because the store is overloaded with merchandise it's challenging to know where, what you need is. I usually I find an employee or especially the manager who seems to know where everything is, and she is VERY willing to help. Terry.Lire plus
We picked up a large snow blower Nov.18,2018.at the Newmarket Store. Three young men and a supervisor on his way out stopped to load this machine. No easy task.They gave 110%. Polite, willing , diligent. We finally got it in. They went beyond & deserve to be acknowledged.Lire plus
Unfortunately, our Unitized washer/dryer died last week. I shopped at all the big box retailers and found their delivery charges to be ridiculous and their prices to all be the same. There was also a wait of up to 6 weeks for the order to be delivered!
While searching for appliance stores on Google, I came across CAS. On their website, I was able to chat with a real salesperson at 10pm who gave me a great deal on the unit I was interested in, AND waived the delivery and removal charges. I placLire plus
We have been dealing with Faulkner's for over 40 years and just recently purchased a new fridge and hood fan. Service was excellent as always and price competitive. We had a small problem upon delivery that was dealt with in minutes - so much better to deal with an independent retailer who can make things happen quickly. Lire plus
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