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I want to thank Emil F. specifically for his excellent service. The mattress set I purchased Black Friday proved defective, and went I attended the store and met Emil (not my original salesperson) his first words were that he would take care of everything, and he did. Emil was friendly, efficient and reassuring, explained my options and made recommendations, and it was most appreciated. Emil is an excellent ambassador for the Brick Park Royal.
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I had a microwave in for warranty service at Abbotsford location for over two months.I discussed the situation with Sarah at the Chilliwack location and she took total control of the issue and had my repaired oven back to me within weeks all the while keeping me informed of the progress.Very impressed with the service!When the oven was returned to me scratched,fellow staff negotiated a fair compensation package.Very happy with the service,I highly recommend this store
Pete K.
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110-700 Marine Dr, North Vancouver BC V7M 1H3
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2025 4th Ave W, Vancouver BC V6J 1N3
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