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Was very impressed by the service and the way I was treated. They were busy but managed to get me in and finished in a timely manner. The owner was very helpful and supportive. Would recommend to anyone. Suprised by the negative feedback I have read. Makes me wonder if maybe there was something wrong with that customer, because they were GREAT!!
Thanks guys
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It has been a long time since I've had an oil change experience worth writing home about. I was beginning to think that I would have to change my own oil just to avoid being haggled and insulted as I had been at the last few places I tried. Not once was I lectured about coming in more often or told I don't take care of my car as usual (I'm not negligent - most lube shops use it to instill fear and have you pay more money.)
Paul seems like a manager-type person who was the man I spoke with the whole time I was there. If there was such thing as a 'carside' manner, he got it right on the money. He was extremely polite and even asked permission to put air in my tires like I was some kind of heiress. I am used to other places either not asking to add air or forgetting to even check them. A lot of places only do it 'by request' - but when they don't communicate with you, how are you supposed to request it? So this place was quite amazing. They showed me my transmission fluid colour to assure me it's in perfect condition. Basically, I would go back there strictly for the customer service, but their prices are reasonable too. I would say they are like any other place but you actually get what you pay for.
The owner's name is 'Al' but I never met him. Maybe he will be in on a weekday. I have a $10 off coupon for next time if I take the middle package so that's another incentive to return. I am glad I don't have to figure out how to change my own oil because it isn't easy when you lack the tools needed.
They have a coupon right now on he back of Safeway receipts for $8 off. I wish I had known, but it was still worth it.
GREAT PLACE TO GET YOUR LUBE ON!
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OK Pneus fait partie du paysage canadien depuis 1953. OK Pneus est un groupe de propriétaires indépendants de magasins de pneus qui se sont regroupés dans le but de mieux servir le...
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For the past two years I have taken all of my vehicles to Parkland Automotive for servicing, as a disabled mechanic I can truly appreciate good work done well, at affordable prices.
The staff are very friendly and accommodating with no hard sell to install extra repairs.
Reg. K.
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Polite listen well and don,t over charge. You will know that they look forward for your business
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This is the garage you want to go to!! When our truck needed some work that couldnt wait any longer, these guys made the time to help. After speaking with Len, you will immediately know youve come to the right place and are in good hands. I definitely recommend this business for their friendliness, kindness, willingness to help, and amazingly prompt response. Thank you Rocky Brake & Alignment!! You will definitely have our business in the future.
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